To file for Unemployment Insurance (UI) benefits in the state of Arizona, you must apply online or over phone.
If you don’t have access to a computer, you can use the computers at a One-Stop Center or DES Employment Service Office resource center free of charge.
Be ready with all documents, including:
Make sure you meet all eligibility conditions.
Eligibility can be defined by:
What if I’m fired, laid off or if I quit?
You must report if you are fired, quit your job or refuse work to the Arizona Department of Economic Security. In most cases, a worker must be out of work through no fault of their own to be eligible for benefits without penalty. If you have been fired or if you quit, it must be for a good reason. The Department will determine the eligibility based on the reason. There is no penalty or reduction in unemployment insurance benefits if you are laid off.
Once a claim has been received and approved, you will need to keep filing weekly claims to maintain eligibility. The weekly filing process can be done online or by mail.
If you have been denied benefits you have a right to appeal the decision. You may file an appeal by mail, fax, telephone, online or in person within the time period specified on the determination.
NOTE: If you have already applied and qualified for unemployment insurance benefits within the last year, you will need to reactivate an existing claim. You may do this online.
To file an Unemployment Insurance claim (UI) online visit AZDES directly.
To file an UI claim over the phone, contact the AZ Unemployment Insurance Call Center at:
To find a One-Stop Center call toll-free 1-877-766-8477.
To find a DES Employment Service Office resource center visit their website here.
To file weekly claims online visit: www.azdes.gov