The Unemployment Insurance (UI) program provides temporary financial help to unemployed workers while they can find another job. The money used to pay unemployment benefits comes from employers who pay the unemployment taxes. No money is taken from employees’ wages. The Bureau of Unemployment Compensation Benefits and Technology is responsible for the UC Benefits program. This program helps around 700,000 individuals and processes more than $1 billion in benefits per year. The program objectives are to help unemployed workers who were recently employed ad to help stabilize the economy during recessions.
In order to qualify for the unemployment compensation benefits, you must:
You will need to provide:
Filing a Claim
You can file an initial claim online or by phone. To do it online you must go to unemployment.ohio.gov. You will need to open an account with a username and password and can be done 24 hours a day, seven days a week. To do it by phone, call t 1-877-OHIOJOB (1-877-644-6562) and you can call Monday through Friday, from 8:00 a.m. to 5:00 p.m. In both cases, you must create a PIN. When you first file a claim, you will receive a temporary PIN that you will eventually change to a desired one. The PIN will function as an electronic signature and will have the same legal authority as your paper signature.
Once you file an initial claim, you will need to file weekly or biweekly claims to keep receiving payments. You can do it online or by phone.
If more information is needed, you will receive a “Notice of Eligibility Issue.” You need to honestly answer all the questions and respond by mail, fax, telephone or online. You may also receive calls to follow-up your case.
When your application is reviewed, you will receive a “Determination of Benefits” that states whether your application is allowed or disallowed.
If you disagree with the decision about your claim, you should file an appeal and keep filing claims for every week you are unemployed. If the result of the appeal is in your favor, you may receive the payments for the weeks that were properly claimed.
If you disagree with an initial decision, file a written appeal to ODJFS within 21 calendar days of the date of the determination. You will need to include your Social Security number, the date and ID number of the determination you disagree with and the reasons of your disagreement. Moreover, you may include evidence, documentation or witness statements.
If you disagree with a re-determination, file a written appeal within 21 days of the date of the re-determination. You may follow the same process above.
You may file your appeal between 6 a.m. and 6 p.m.:
Ohio Department of Job and Family Services Director
Bureau of Unemployment Compensation Benefits
P.O. Box 182863
Columbus, OH 43218-2863