While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Unemployment Insurance is a benefit program designed to replace part of the income of recently unemployed or underemployed workers. Unemployment Insurance is available to workers who are out of work through no fault of their own.
Learn more about Unemployment on the Northern Mariana Islands’ Unemployment Program Overview page here.
Unemployment Insurance Benefits are weekly payments given to eligible workers who apply to and are accepted into the program. These payments are typically provided via direct deposits to the beneficiary’s bank account.
Learn more about how Unemployment Insurance payments work here.
To qualify for Unemployment Insurance in the Northern Mariana Islands, you must:
Learn more about the Northern Mariana Islands’ monetary and personal eligibility requirements here on page 3.
Apply for benefits online here during the week you are seeking payment, when your hours have been reduced or when you are no longer employed. Do NOT wait until the week is over.
Learn more about when to file a claim for Unemployment Insurance here.
To apply for Pandemic Unemployment Insurance in the Northern Mariana Islands, complete the following three steps:
Learn more about the application process here and what documents you will need here.
To apply for Pandemic Unemployment Insurance online, click here to access the Northern Mariana Islands’ Unemployment claim portal.
To apply for Pandemic Unemployment Insurance in person, click here to find an office near you. You can view and print the paper application here.
If you have general questions about the Northern Mariana Islands Unemployment Insurance Benefits or an Unemployment Insurance claim, call the DOL customer service center at (670) 664-3190 or (607) 322-0996.
The Northern Mariana Islands customer service phone lines are available Monday through Friday from 8:00 AM until 4:00 PM ChST, except for the observed holidays.
If you are unable to reach a customer service representative, you may send an email to info@puamarianas.com with any questions or concerns.
The U.S. Department of Labor provides a fixed amount of Pandemic Unemployment Assistance benefits each week. The fixed amount is $345. If you meet all eligibility requirements, you will receive this amount minus partial earnings that you receive and applicable deductions such as child support and income tax withholdings.
Mariana Islands workers who receive at least $1 of PUA benefits for the week will also be eligible to receive an additional weekly benefit of $600 from the Federal Pandemic Unemployment Compensation program.
Learn more about how benefits are calculated here.
The week after you file your unemployment claim is called the Waiting Week. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal here and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Weekly Certification Application here.
Keep track of your work-search contacts. You are required to make at least three contacts per week to receive payments and waiting week credit.
If you were discharged or quit your last job, expect a call (or email if that is your preferred contact method) to determine if you are eligible for unemployment insurance.
Learn more about what to expect after applying here.
You must file a Weekly Certification Application every week you are receiving Unemployment Benefits until you are employed again. This weekly claim is like a follow-up application that certifies your continued eligibility for the program and proves you are actively applying for new jobs.
Learn more about the Weekly Certification Application here.
File your Weekly Certification Application here.
It’s important to remember that you will stop receiving Unemployment Benefits and your Unemployment Claim will be canceled if you have not filed Weekly Certifications for two or more consecutive weeks.
If your Pandemic Unemployment Insurance application was denied, you have the right to file an appeal within 10 days. You will receive instructions concerning appeal rights and the deadline for filing an appeal from the Northern Mariana Islands Department of Labor along with your eligibility letter in the mail.
You can download the appeal form here and submit it:
To find more information on the Northern Mariana Islands Unemployment Benefits and Services:
To file an Unemployment Insurance claim online, visit the Northern Mariana Islands Unemployment Insurance claimant portal here.
To find more information about COVID-19’s impact on the Northern Mariana Islands Unemployment Insurance, visit the Northern Mariana Islands Department of Labor COVID-19 information page here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Prior to the COVID-19 Pandemic, the Northern Mariana Islands did not have an Unemployment Insurance program in existence. Due to the overwhelming number of workers who have lost their jobs, the U.S. federal government created the Coronavirus Aid, Relief and Economic Security Act (CARES Act), the Pandemic Unemployment Assistance (PUA) program and the Federal Pandemic Unemployment Compensation (FPUC) program to provide Unemployment Insurance (UI) benefits to workers directly affected by COVID-19 in states and territories such as the Northern Mariana Islands.
If you have general questions about Northern Mariana Islands Unemployment Insurance Benefits or an Unemployment Insurance claim, call the DOL customer service center at (670) 664-3190 or (607) 322-0996.
The Northern Mariana Islands customer service phone lines are available Monday through Friday from 8:00 AM until 4:00 PM ChST, except for the observed holidays.
If you are unable to reach a customer service representative by phone, you can send an email to info@puamarianas.com with any questions or concerns.
The Northern Mariana Islands has 3 locations that you can visit if you need to submit an Unemployment Insurance claim in person. Find your nearest local office’s location, hours of operation, and phone number below. Or, go to the Northern Mariana Islands DOL Contact Us page here.
| Location | Address | Phone Number | Hours |
|---|---|---|---|
| Saipan (strictly drive-thru) *Various tent locations are available. |
CNMI DOL Division of Employment Services Building # 1334, Ascencion Dr. Capitol Hill, Saipan MP 96950 |
(670) 989-9080 (670) 989-9081 (670) 989-9083 (670) 989-9090 (670) 989-9092 (670) 989-9093 |
8 AM to 4 PM |
| Rota | Sinapalo Youth Center Sinapalo 1 Rota, MP 96951 |
(670) 989-9001 | 8 AM to 4 PM |
| Tinian | Edu’s Plaza, 1st Floor San Jose Village Tinian, MP 96952 or Tinian Public Library San Jose Village Tinian, MP 96952 |
(670) 989-9000 | 8 AM to 4 PM |
To find more information on Northern Mariana Islands Unemployment Benefits and Services, visit the Northern Mariana Islands Department of Labor website here.
To file an Unemployment Insurance claim online, visit the Northern Mariana Islands Unemployment Insurance claimant portal here.
To find more information about COVID-19’s impact on Northern Mariana Islands Unemployment Insurance, visit the Northern Mariana Islands Department of Labor COVID-19 information page here.
If you have a question about Northern Mariana Islands Employer Unemployment Insurance, visit the Northern Mariana Islands Department of Labor Employer Registration page here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
To apply for Pandemic Unemployment Insurance in the Northern Mariana Islands, complete the following three steps:
Learn more about the application process here and what documents you will need here.
To apply for Pandemic Unemployment Insurance online, click here to access the Northern Mariana Islands’ Unemployment claim portal.
To apply for Pandemic Unemployment Insurance in person, click here to find an office near you. You can view and print the paper application here.
If you have general questions about the Northern Mariana Islands Unemployment Insurance Benefits or an Unemployment Insurance claim, call the DOL customer service center at (670) 664-3190 or (607) 322-0996.
The Northern Mariana Islands customer service phone lines are available Monday through Friday from 8:00 AM until 4:00 PM ChST, except for the observed holidays.
If you are unable to reach a customer service representative, you may send an email to info@puamarianas.com with any questions or concerns.
If you have already applied for Unemployment Insurance online, you can check the status of your application by logging into your account through the Northern Mariana Islands claimant portal here.
You will not begin receiving Unemployment Benefits immediately after submitting the application. By law, you must wait one week before finding out whether you will begin receiving benefits. This is called the Waiting Week.
The Waiting Week is the week after you file your unemployment claim. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal here and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Weekly Certification Application here.
If your Pandemic Unemployment Insurance application was denied, you have the right to file an appeal within 10 days. You will receive instructions concerning appeal rights and the deadline for filing an appeal from the Northern Mariana Islands Department of Labor along with your eligibility letter in the mail.
You can download the appeal form here and submit it:
Division of Employment Service
P.O. Box 10007
Saipan MP 96950
To find more information on the Northern Mariana Islands Unemployment Benefits and Services:
To file an Unemployment Insurance claim online, visit the Northern Mariana Islands Unemployment Insurance claimant portal here.
To find more information about COVID-19’s impact on the Northern Mariana Islands Unemployment Insurance, visit the Northern Mariana Islands Department of Labor COVID-19 information page here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
