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Arizona Unemployment Contact Information 

We are an online resource to help answer your questions, check eligibility and assist in applying for Unemployment. You will also be advised if you qualify for additional benefit programs and receive our benefit guide.

Contact Info

Locations

The Arizona Department of Economic Security (DES) does not have UI offices.

For Unemployment Insurance Benefit Appeals offices visit the directory at the AZDES Office.

Mail


To contact the Arizona Unemployment Insurance Call Center Office:


Department of Economic Security

Unemployment Insurance Administration

P. O. Box 29225

Phoenix, Arizona 85038-9225


For complaints:


DES Unemployment Insurance Administration

Site Code 860B

P.O. Box 6123

Phoenix, Arizona 85005-6123


Email


To contact the AZ Unemployment Insurance Call Center, visit: https://www.azdes.gov


To report problems with online UI Benefit systems visit: https://www.azdes.gov


For complaints about an UI matter or service received contact Client Advocate at: https://www.azdes.gov


Phone


To contact the AZ Unemployment Insurance Call Center call:



  • Toll-free: 1-877-600-2722

  • Phoenix: 602-364-2722

  • Tucson: 520-791-2722

  • TDD (Telecommunications Device for the Deaf): 1-877-877-6226 toll-free


For claim status or payment information, call toll-free 1-877-76608477.



  • Phoenix: 602-417-3800.

  • Tucson: 520-884-8477.

  • TTD: 1-877-877-6226 (toll-free).


For complaints about an UI matter or service received, call Client Advocate at 602-542-5954.


If your Social Security number ends with:



  • 1, 2 or 3, call Mondays.

  • 4, 5 or 6, call Tuesdays.

  • 7, 8 or 9, call Wednesdays.

  • 0, call Thursdays.

  • Fridays are open for all regardless of your SSN.


Fax


Phoenix: 602-364-1210 and 602-364-1211.


Tucson: 520-770-3357 and 520-770-3358.