Illinois Unemployment Contact Information 

Illinois Unemployment Office

Information about unemployment in Illinois is vital to residents who recently experienced a drastic change in their job situation. The unemployment office, working under the supervision of the Illinois Department of Employment Security (IDES), handles all requests for benefits. Residents should contact the unemployment office in Illinois when employment is lost, hours worked are cut below living standards or a military contract ends. Residents working temporary jobs might also be eligible to receive benefits. The IL unemployment office will help residents learn how to claim unemployment benefits, manage benefits before new work is acquired and acquire free legal services provided to approved candidates. The IDES will provide valuable unemployment information such as eligibility requirements, workers’ rights, benefits available and methods payment. For instance, eligibility includes facets like the amount earned during a 12-month period and reason for separation from employment. An IDES representative can even help when an applicant was denied enrollment into the program. Offices will provide as much unemployment information as applicants and participants need to collect benefits and obtain new professional prospects. Applicants can learn information about unemployment services such as training and reemployment programs. 

Learn how to contact the unemployment office in Illinois in the data below:  

To File a New Claim or Reopen a Previous Claim

Online:
https://benefits.ides.illinois.gov/File4UI/

By Phone:
(800) 244-5631
TTY: (866) 488-4016

Hours: 8:30 a.m. to 5 p.m., Monday through Friday, excluding observed holidays

To Certify for Compensation Payments

Online: 
http://www.ides.illinois.gov/Pages/Certify_Weekly_Benefits.aspx

By Phone (Tele-Serve): 
(312) 338-4337
TTY: (888) 340-1007

IDES - Regional Offices 

Metro South
16845 South Halsted Street
Harvey, Chicago 60426-6113

Northern 
2 Smoke Tree Plaza 
North Aurora, Chicago 60542

Northwest
410 Elm Street
Peoria, Chicago 61605-3968

Southern 
333 Pontiac Blvd., Suite G
Mount Vernon, Chicago 62864-2200

Illinois Department of Employment Security (IDES) Office Locator: 
http://www.ides.illinois.gov/IDES%20Forms%20and%20Publications/OfficeListing.pdf


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