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Iowa Unemployment Contact Information 

We are an online resource to help answer your questions, check eligibility and assist in applying for Unemployment. You will also be advised if you qualify for additional benefit programs and receive our benefit guide.

Iowa Unemployment Office

Mail

Iowa Workforce Development Office
1000 East Grand Avenue
Des Moines, Iowa 50319-0209

Email

General Questions: IWD.CustomerService@iwd.iowa.gov 

Unemployment Insurance Benefits: UIClaimshelp@iwd.iowa.gov

Unemployment Insurance Claims: uiclaimshelp@iwd.iowa.gov

Unemployment Insurance Tax: iwduitax@iwd.iowa.gov

Technical Questions: IWD.Webmaster@iwd.iowa.gov 

Phone

General Questions: 866-239-0843 

Iowa Workforce Development: 515-281-5387 or 800-562-4692

Unemployment Insurance Tax: 888-848-7442

Locations

For IowaWORKS Center locations, check the directory at: http://www.iowaworkforce.org/.

To find a Virtual Iowa Works Access Point near you, visit: http://www.iowaworkforce.org/.