New York Unemployment Contact Information 

Contact Info

Telephone Claims Center (TCC)

Toll-free number 1-888-209-8124 is available Monday through Friday from 8:00 a.m. to 5:00 p.m.

Other telephone numbers:

  • 1-877-358-5306 if you live outside New York.
  • 1-888-783-1370 if you are been assisted by another person.
  • 1-800-662-1220 if you are hearing-impaired and require TTY/TDD equipment.
  • 1-518-485-7377 fax number.

You can also mail the TCC at:

New York State Department of Labor

P.O. Box 15130

Albany, NY 12212-5130

Report Unemployment Insurance Fraud

You can report suspicious activities in three ways if you believe insurance benefit fraud is being committed:

  1. Report UI fraud online
  2. Call 1-888-598-2077
  3. Mail to:

NYS Department of Labor

Office of Special Investigations

Bldg 12 – Room 576

W. Averell Harriman Campus

Albany, NY 12240

Additional Contact Information

  • Call 1-877-221-1634 for direct payment questions.
  • Call 1-518-485-1597 for information on the Self-Employment Assistance Program.
  • Call 1-800-533-6600 for overpayment arrangements.

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