North Carolina Unemployment Contact Information 

North Carolina Unemployment Office

DES Customer Call Center

Phone: 1-888-737-0259

Fax: 1-919-250-4315

Hours of Operation: From 8 a.m. to 5 p.m. Monday - Friday

 

To File New Claims

Online: http://www.ncesc.com

Phone: 1-877-841-9617

 

To File Weekly Certifications

Online: http://www.ncesc.com

Phone: 1-888-372-3453

 

To File an Appeal

Email: des.public.appeals@nccommerce.com

Phone: 1-919-707-1060

 

Government and Public Relations

Email: des.pio@nccommerce.com

Phone: 1-919-707-1010

Fax: 1-919-733-9420

 

DES Contacts

Dale R. Folwell, Assistant Secretary: assistantsecretary@nccommerce.com

DES Customer Service: des.ui.customerservice@nccommerce.com

Employer Tax Assistance: des.tax.customerservice@nccommerce.com

UI Sides Employer Support & Inquiry: des.employersupport@nccommerce.com

Appeals: des.public.appeals@nccommerce.com

Other DES Employees: http://www.ncgov.com/empDirSearch.aspx

 

DES Mailing Address

P.O. Box 25903

Raleigh, NC 27611-5903

 

DES Central Office Location
700 Wade Avenue
Raleigh, NC 27605

 

To Report a Problem with DES Website

Email: des.portal@nccommerce.com.

Unemploymentclaims.org is a privately owned website that is not owned or operated by any government agency.