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Rhode Island Unemployment Contact Information 

We are an online resource to help answer your questions, check eligibility and assist in applying for Unemployment. You will also be advised if you qualify for additional benefit programs and receive our benefit guide.

Rhode Island Unemployment Office

There are two main contact avenues for reaching out to the Rhode Island Department of Labor and Training: over the phone, or online. You can always visit a local workforce development center as well if you need to speak to someone in person, but this is not the way most people file an initial claim, or continue to file their weeks. Below is the contact information for reaching out online or over the phone to apply for unemployment benefits or claim your weeks.

File an Initial Claim:

File an Online Claim

  • Choose your desired language and continue with the application.

  • This online system is available 24 hours a day, seven days a week.

File a Claim Over the Phone

  • Call 401-243-9100

  • The call center hours are Monday, Tuesday and Thursday from 8:00a.m. until 3:00p.m., and Fridays from 9:00a.m. until 3:00p.m. On Wednesdays the call center is closed.

File your Weekly Certification:

Claim your Weeks Over the Phone

  • Call the TeleServe automated payment system: 401-243-9600.

  • If you need more information on the procedures followed within the TeleServe system, visit their website.