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Tennessee Unemployment Contact Information 

We are an online resource to help answer your questions, check eligibility and assist in applying for Unemployment. You will also be advised if you qualify for additional benefit programs and receive our benefit guide.

Tennessee Unemployment Office

Tennessee residents can apply for unemployment benefits over the phone or online. These same options are available to you when you file your weekly certification once you are approved for benefits.

Below is all the contact information you will need to both file that initial claim and then begin claiming your weeks once you are approved for the unemployment benefits program in Tennessee.

File an Initial Claim:

Apply by phone: Tennessee residents should call the TIPS system to file their initial claim. There are three numbers you can call:

  • Local: 615-532-1800

  • Toll-Free: 1-800-689-9799

  • Toll-Free: 1-800-262-8094

Apply by Internet: To apply online, you must apply during certain hours of the day and certain days of the week. The system is available Monday through Friday, 7 a.m. until 6 p.m. Central Time. They also have hours on Sundays from 8 a.m. until 4:30p.m., also Central Time. Use the following website to access the application for unemployment in Tennessee: https://ui.tn.gov/.

File your Weekly Certification:

To file your weeks online: Visit https://ui.tn.gov. Once you are there, sign in using the PIN number given to you with your unemployment claim letter of acceptance. Click on the link that says “Weekly Certification, and begin answering the necessary questions.

To file your weeks by phone: Utilize the tips system and call the appropriate line for your area:

  • Nashville 615-532-1800

  • Other Tennessee Areas 800-689-9799

  • Out-of-State Claimant TIPS 800-262-8094