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Texas Unemployment Contact Information 

We are an online resource to help answer your questions, check eligibility and assist in applying for Unemployment. You will also be advised if you qualify for additional benefit programs and receive our benefit guide.

Texas Unemployment Office

To file an unemployment claim in Texas, you can apply online, or over the phone. This also applies to the second part of the process, which involves answering a series of questions to collect your weekly benefits. Make sure you keep the below contact information handy so that you can smoothly utilize your unemployment benefits.

File an Initial Claim:

  • To apply by phone: Call the Tele-Center at 800-939-6631. A customer service representative will take down your information and guide you through the process.

  • To apply online: Use the following link: https://services.twc.state.tx.us/. If you do not already have a user name and password then select “Sign Up for User ID” on the left side of your screen.

File your Weeks:

Request a Payment by Phone: Services are available seven days a week from 7 a.m. to 6 p.m. Central Time. Call the Tele-Serv center at 800-558-8321

Request a Payment Online: Use the following link: https://services.twc.state.tx.us/. If you do not already have a user name and password then select “Sign Up for User ID” on the left side of your screen. If you applied for benefits online initially, you can use the same login.