Massachusetts Unemployment Required Documents Information 

What Documents Do I Need to File an Unemployment Claim in Massachusetts

To apply for Unemployment Insurance (UI) benefits, you need to provide the following documents and information:

  • Your Social Security number.
  • Alien registration number, if you are not a citizen of the United States
  • Your telephone number.
  • Your birth date.
  • Your mailing address.
  • Your residential address.

Your employment history (most recent 15 months), including:

  • The names of all your employers
  • Employer addresses
  • Employer phone numbers
  • Reasons for separation from your employers
  • Employment start and end dates
  • The social security numbers and dates of birth for your dependents.
  • Your union name and local number (if applicable)
  • Your DD-214 Member 4, if you were in the military.
  • Your SF8, if you were a Federal Employee.

Individuals also need to satisfy all eligibility requirements.

In order to be eligible, claimants must:

  • Be able to work.
  • Be available for work.
  • Actively look for work. 
  • Be unemployed through no fault of your own.
  • Have earned sufficient wages.

Once you have fulfilled these requirements, you may apply for benefits either online or by phone.

To apply online, visit UI online at:

To apply over the phone, call the TeleClaim Center at:

1-877-626-6800, if you are calling from area codes 351, 413, 508, 774, and 978.

617-626-6800, if you are calling from any other area code.

711, for voice relay.

After filing your initial claim, you will need to keep certifying for benefits each week. You can do so online or over the phone. When filing weekly claims, you will need to report any wages you are earning.

Individuals must also engage in an active work search while receiving benefits. Claimants are required to make at least three work contacts on three different days each week. You have to keep an updated work search log for records. Register with the Massachusetts One-Stop Career Centers.

To find a Career Center near you, visit:


Reporting or omitting information to qualify for UI benefits is punished by the law. Attempts to claim and receive benefits fraudulently can result in loss of benefits, fines or imprisonment.

You may report fraud by phone, email, mail or fax.

To report by phone, call the Fraud Hotline at 1-800-354-9927.

To report by email, send a message to:

To report by mail, send a letter to:

U.I. Program Integrity Department

P.O. Box 8610

Boston, MA 02114

To report by fax, send a letter to 617-723-5312. is a privately owned website that is not owned or operated by any government agency.