North Carolina Unemployment Office

In times of joblessness, the unemployment office will process claims from residents who are seeking financial compensation. Citizens who contact the unemployment office in North Carolina will learn of all available benefits from Division of Economic Security (DES), the department that handles unemployment insurance claims. Residents searching for information about unemployment eligibility and application process can speak to a DES representative. Through DES, residents will be able to file a new unemployment claim, view existing claims, report frauds, calculate benefits, reopen claims and learn about job placement opportunities. Applicants will need to meet eligibility requirements set forth by the DES to collect partial wage payments. Unemployment information regarding initial and ongoing qualifications are available at DES offices as well as reemployment services. Information about unemployment programs is especially prudent for workers having difficulty finding new professional prospects or need to switch industries. North Carolina unemployment offices will work with participants to obtain new jobs. Residents of the state can also contact DES if they suspect or have proof of program fraud. Participates can request weekly benefits from offices as well as check on the status of their claim. Each office will be able to supply adequate unemployment information to interested claimants.

North Carolina Unemployment Resources

Residents can contact the unemployment office in North Carolina using the information below:

To File a New Report or Reopen a Claim


By Phone:
(888) 737-0259

To File Weekly Claims 


By Phone:
(888) 372-3453

DES Customer Call Center
Phone: (888) 737-0259
Fax: (919) 250-4315

8 a.m. to 5 p.m., Monday through Friday (except holidays)

DES Central Office Location
700 Wade Avenue
Raleigh, NC 27605

P.O. Box 25903
Raleigh, NC 27611-5903

What Is Unemployment Insurance?

Unemployment insurance is a type of government compensation that can be obtained by newly unemployed workers who require financial assistance while they purse new work opportunities. These unemployment benefits are available to eligible individuals for a pre-determined period and help them cover rent, food and other necessary expenses. To find out more about unemployment insurance and how you can start receiving government compensation today, download our guide.

Can Everyone Get Unemployment Benefits?

Unemployment insurance is only available to qualified individuals. Applicants must have an acceptable reason for being out of work, they must meet past income thresholds and more. Find out if you qualify to receive unemployment compensation by downloading our comprehensive guide here.